Last updated: May 2026
Battery, buttons, circuit, water damage and resync — repair before replacement, always
A key fob that stops working sends most people straight to a worst-case conclusion. In reality, the majority of fob faults are repairable — and many cost less than you think. We diagnose every fob fault across Exeter and Devon honestly, repair what can be repaired, and only recommend a replacement when there is no alternative. Before you buy a new key, call us.
Most people assume a dead fob means a new key. Most of the time it does not. Here are the four genuine reasons key fobs fail — and what each means for the repair.
The single most important thing to understand about key fob faults is that the remote locking function and the engine start function use completely different technology inside the same key. Getting this distinction right determines whether you need a fob repair or something more involved.
The practical implication: if your car starts fine but the central locking does not respond to the fob, this is a fob problem — not a key replacement situation. If your car will not start despite the key appearing fine, the issue is the transponder chip — not the fob remote. And if neither starting nor locking works, the two faults may be related (battery event causing both) or coincidental. We diagnose exactly which system has failed before recommending anything. Read more: transponder car keys explained.
Water inside a key fob begins causing damage from the moment it makes contact with the circuit board. Pure water is not particularly conductive — but water containing minerals, salts or contaminants (rain, sea spray, sweat, puddles) conducts current between circuit tracks that should be isolated from each other. This causes short circuits that can damage or destroy components.
More importantly, water on a circuit board in contact with battery voltage accelerates electrolytic corrosion. Copper circuit tracks are eaten away, component legs corrode, and solder joints fail. The process starts within minutes of submersion and progresses over hours and days. A fob that was dropped in a puddle ten minutes ago has a very different prognosis from one that spent two days in a wet pocket.
The single most important action is removing the battery as quickly as possible. With no voltage across the circuit, the electrochemical corrosion process stops. After that, let the fob dry at room temperature — do not use heat, do not use rice, do not shake it. Bring it to us as soon as possible for circuit assessment and cleaning.
The rice myth is worth addressing directly. Placing electronics in rice does absorb some atmospheric moisture, but it does nothing for the liquid already inside the circuit, and it can introduce starch dust into the fob which causes its own problems. Controlled heat from a warm (not hot) environment is more effective if anything, but professional cleaning is the only reliable solution.
We always recommend the lower-cost option that will reliably fix the fault. Here is the honest decision framework — and what each outcome means for cost.
When a replacement fob is genuinely needed, we supply and programme the correct unit for your vehicle in a single visit. The new fob is paired to your vehicle’s receiver and tested through all functions before we leave. For most common makes, we carry or can quickly source the correct fob type. Pricing is confirmed before any work begins. Which? research confirms that independent specialists consistently offer lower pricing than main dealers for equivalent fob replacement work — and the result is technically identical.
Key fob faults are spread evenly across the Devon vehicle population. We repair fobs for Ford Fiesta and Focus (by far the most common fob repair across Devon), VW Golf and Polo flip keys, BMW comfort access units, Mercedes smart keys, and Land Rover KESSY proximity fobs across rural East Devon and Somerset. Button wear on Ford remote keys and VW flip keys is the single most frequent repair job we carry out — a quick, inexpensive fix that most people are told requires a whole new key.
We carry out key fob repairs at your location across Exeter and Devon. For non-urgent fob repairs — the car still starts, locking just does not work remotely — we can book a convenient time at your home or workplace. For water-damaged fobs where time is critical, call us immediately and we will come as fast as possible.
The most reliable self-test is the LED indicator. Most key fobs have a small red LED that flashes when a button is pressed — if you press a button and see no flash at all, or a very dim one, the battery is the prime suspect. If the LED flashes normally but the car does not respond, the fault is more likely a resync issue or circuit problem. Most fob batteries are CR2032 or similar — a quick check against your vehicle handbook confirms the correct size. The RAC recommends changing fob batteries every 3–4 years as routine maintenance. We carry all common fob battery types and test after fitting before leaving.
This happens more often than you might expect and is almost always a resync issue. When the battery is removed, some fob types lose synchronisation with the vehicle — the rolling code sequence between fob and car falls out of step. The resync procedure varies by make and model but usually involves a specific sequence of button presses while in range of the vehicle. We carry out resync for all major makes. If resync does not resolve it, the new battery may be the wrong type or have poor contact with the circuit terminals — something we check as part of every fob diagnosis.
When two fobs fail simultaneously, the fault is almost certainly not in the fobs themselves. Both fobs developing the same fault at the same moment is statistically extremely unlikely. The most probable causes are a vehicle-side fault — the receiver module in the car has failed — or a mass resync event caused by a battery event or electronic reset in the vehicle. We diagnose the exact cause on site. See also our immobiliser diagnostics service if the car also has starting issues alongside the fob problem.
Often yes. Button failure is usually one of two things: the rubber button pad has worn through and the conductive carbon contacts underneath no longer make reliable contact with the circuit board, or the circuit board tracks underneath the buttons have corroded. The first is repairable with a replacement button pad (available for most popular makes). The second depends on the extent of the corrosion. We assess the specific fault and repair where we can — replacing only when repair is not viable.
Possibly, but it is worth noting that if the car starts normally, the transponder chip inside the key is working correctly — that is a completely separate system from the remote locking. The remote locking fault could be in the fob’s RF transmitter, the vehicle’s receiver module, or a resync issue. If locking works from the door lock button but not the fob, the fob or its battery is the most likely cause. If locking is entirely absent, the vehicle receiver may be at fault. We diagnose exactly which component has failed. Read more in our guide: key fob stopped working — what to check.
Reduced range is a classic early sign of fob degradation — usually a weakening battery or a deteriorating RF transmitter circuit. A new battery resolves it in the majority of cases. If a fresh battery does not restore normal range, the transmitter coil or circuit board may have partial damage. We test signal strength on site and identify whether the fault is battery-related or circuit-related before recommending any further work.
Act immediately. Remove the battery as fast as possible — with the battery out, no current can flow and no corrosion can begin. Do not use a hair dryer or oven to dry it — heat warps plastic and can damage circuit components. Do not use rice — it absorbs atmospheric moisture but does nothing for internal circuit moisture. Leave the fob open and battery removed in a dry warm location for at least 24 hours, then call us. Water damage caught within hours is often fully repairable. Left for days, the corrosion progresses to the point where repair is no longer viable.
Yes — if the fob is genuinely beyond repair, we supply and programme a replacement fob assembly for most makes and models. The process is the same as adding a new key — the replacement fob is paired to your vehicle’s central locking receiver. Call with your vehicle registration and we confirm availability and cost before arriving. See our spare car keys service if you also need the blade cut and transponder programmed alongside the new fob.
Most fob faults are repairable. We tell you exactly what the problem is and what it costs to fix before starting any work.